FAQs
See below for a current list of FAQs. If you have a question that is not answered below, please contact us through the Contact Us link HERE.
See below for a current list of FAQs. If you have a question that is not answered below, please contact us through the Contact Us link HERE.
Research Chem Depot ships Monday through Friday. All orders placed after 3pm US Central Time will be shipped the next business day.
Some Holidays may be excluded and shipped the next business day.
US deliveries will be delivered within 4 business days unless specified by Research Chem Depot, or on non USPS ship days (USPS Holidays). All orders will receive a tracking number with USPS and can be tracked via usps.com Every order will receive an email receipt, and shipping tracking follow up. If you do not receive either of these within 24 hours please notify us HERE so we can examine your purchase history.
Please make sure your address is correct when placing your order. If your package is returned back to us as undeliverable, we will contact you as soon as it arrives back at our facility. At that time you will be invoiced for shipping in order for us to reattempt delivery. We are not liable for an undelivered package due to incorrect shipping address or being left unclaimed at the post office.
All US orders ship FREE!
Orders over $150 will require signature. If you do not want signature required on your package, please leave us a note se we can take it off, but we will not be held responsible for a package getting lost/stolen.
Yes. International Shipping Fees are $15.95 per order. Shipping takes approx. 7 to 19 business days; however, shipping times may vary due to holidays etc.
Due to customs, customers from the following locations will be buying at your own risk. We will not be responsible for your package not arriving or being seized.We will not refund or reship to the following areas:
Products will last up to three years or more.
Make sure you are storing your products out of direct sunlight in a cool dry place.
In the United States Research Chemicals ARE NOT APPROVED FOR HUMAN CONSUMPTION. Our Chemicals are for Research purposes only. Please understand the rules of your country. At no time will we give advice on human consumption.
Yes. Each batch is privately, independently tested, and we will not retest the compound until that batch is completely out. Please see our lab test reports here. https://www.researchchemdepot.com/certificates-of-analysis/
Buyers need to have an understanding of what and how to use the compound you purchase. We will not give advice on dosing or use of the product. Please do your research BEFORE you buy, and be confident on the information you have obtained.
Powder is best taken orally then washed down with water or another beverage. It is not recommended to mix the powder with a drink, or mix with oil due to reduced potency. It is also possible to destroy the compound completely in the process of mixing and making oil out of the compound.
We use very accurate lab scales, not home food scales. We weigh each and every compound by weight not volume. We weigh each gram separately before we bag and seal the powder. Some bags may appear to be fuller than other compounds. They are however the appropriate weight and each gram is weighed twice.
Yes. We supply a 2 sided scoop with each purchase. One side is 15mg the other is 30mg. We advise rounded scoops for best measurements.
Yes. As long as the package has not yet been shipped we will absolutely refund your purchase.
Yes. We offer a 90 day return money back policy as long as the package is returned in new condition UNOPENED.
We do charge a 15% restocking fee and the customer will pay for return shipping. In some cases you will only be credited store credit.